FAQ

WILL I BE CHARGED ANY ADDITIONAL CUSTOMS FEES?

Import and customs duties vary from country to country, and are usualy charged when the parcel reaches it’s selected country destination. Because of that we cannot know if your parcel will be charged or what the cost would be.

 

CAN I CHANGE OR CANCEL MY ORDER?

Sure, just send us an email at hello@overclothing.com withing 60 minutes upon your purchase with the stated issue and the order number, and we will do our best to resolve it as quickly as possible. The order cannot be changed or canceled once it depparts our warehouse.

 

WHERE CAN I GET A COUPON CODE?

We know you guys like treats, so occasionaly we tend to send out some in a form of a Coupon which you can redeem at our store. To catch one of these you might want to Subscribe to our newsletter, or follow us on Twitter and Facebook.

 

HOW DO I USE A COUPON CODE?

After choosing the products go to your cart where you will see a „Coupon“ section. In order to redeem it simply enter the code as its shown, without any spaces between characters and click Apply. After that you will be able to see the discount amount and your current order total, upon which you need to proceed to the checkout phase to complete the order.